Life Sciences Supply Chain Working Group Webinar on 11/16 @ 12-1p ET

Building High-Touch Patient Supply Chains

Join us for a webinar on building high-touch patient supply chains.

This event will provide insights on emerging methods and practices for designing supply chains focused on building and maintaining close relationships with physicians and patients. Supply Chain Working Group members will discuss the important components and challenges in building a patient focused supply chain, including best practices in:

  • Maintaining Product Integrity
  • Customer/Patient Operations
  • Achieving Real-Time Visibility
  • What Supply Chain Leaders Can Do Today?


Nicole C. Costa from Alexion Pharmaceuticals will share perspective on building high-touch patient supply chains.

Natalie C. Costa 
Senior Director of US Patient Supply, Alexion Pharmaceuticals

Natalie C. Costa is the Senior Director of US Patient Supply at Alexion Pharmaceuticals. She serves as an innovative leader in the conceptualization, development, implementation and management of multilevel global supply chains and supporting processes. Natalie has  solid experience and a history of success in strengthening operational efficiencies, reducing operating costs, and improving bottom-line profitability through creativity and strategic organizational development and leadership. She holds an MBA from Northeastern University.

Todd Applebaum from Converge Consulting will provide his perspective on developing high-touch patient supply chains.

Todd Applebaum
Managing Director, Converge Consulting

Todd Applebaum has supported many clients transitioning from clinical development to commercial production of Biologics, Pharmaceuticals, and Cell Therapies. Todd consults on business strategy, manufacturing, technical operations, the quality system, process development, operational strategy & execution, supply chain management, business process/workflow automation and IT enterprise solutions. Prior to starting Converge Consulting, he served as VP, Technical Operations at Ovascience, Inc., helping transition the company from research to commercial operations. Todd also held the role of VP, Research for the Healthcare and Life Science industries at Gartner, Inc. where his research focused on building patient outcomes-focused operations, the impact of personalized and precision medicines, global operations and network planning, track & trace technologies and operational & performance excellence. He has a BS in Industrial Engineering from General Motors Institute and an MBA from Carnegie Mellon University.

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